Empower Your Clients to Improve Food Vendor Accountability

A user-friendly analytics tool is essential for tracking food vendor performance

With customers becoming savvier and more selective about what they eat, it is more important than ever for foodservice businesses to be able to rely on their vendors to supply the exact products and ingredients they need when they need them.

For example, there is a growing trend of diners wanting more information about the nutritional content of their food and the quality of the ingredients that went into it. Foodservices companies are responding with more detailed menu labeling and food packaging labeling. While some companies may find that menu labeling complete with calorie counts and fat, sugar, and salt contents tends to put diners off of their decadent delights, other companies are embracing the increased transparency to establish themselves as trusted sources of sugar-free, lactose-free, additive-free, gluten-free, allergen-free, vegetarian, and/or vegan foods.

In order to ensure that their menu labeling is accurate and their food is of the quality their clients expect, foodservice companies need total transparency, reliability, and accountability from their food vendors. In many cases, foodservice companies depend on a foodservice consultant to set this up for them.

While having a foodservice consultant select food vendors and help set up relationships with them can be extremely helpful, eventually foodservice companies will need to take the vendor relationship into their own hands. Therefore, the best foodservice consultants work hard to empower their clients to assume responsibility for their food vendor relationships.

How to Keep Vendors Accountable

As a foodservice consultant, when you recommend a vendor to a client, you are confident that they are going to deliver quality products on time and at a fair price. But do you ever worry that the vendor’s performance may start to slip once you are no longer on the project? Setting up analytics for the client to use to continue monitoring food vendor performance can help prevent this from happening—and give the client the information they need to respond if it does.

When setting up monitoring for food vendor performance, there are several key tasks to complete:

• Identify the metrics you want to track. This might be things like food quality, timeliness of delivery, completeness of orders, food safety compliance, billing accuracy, etc.
• Set up data collection procedures. Depending on what information is being tracked, you may need to hook the analytics tool up to a back end system such as accounting or receiving, or you may need to create a checklist or audit form that the client can use to evaluate deliveries and other vendor interactions.
• Set up reports. The analytics tool should generate easy-to-read reports, preferably with data visualizations to help clients track trends in vendor performance.

Why Choose MyFieldAudits

MyFieldAudits is an ideal choice of tool for monitoring food vendor performance as well as other key business areas. You don’t have to be a data science expert to use MyFieldAudits to collect, analyze, and share information. Instead, you can easily generate actionable insights using the customizable reports, which can be shared with all authorized stakeholders as emails or digital dashboards. To learn more about setting up your foodservice clients with MyFieldAudits for all their business analytics needs, contact us at info@MyFieldAudits.com today.